Effective Date: November 4, 2025
1) Acceptance
Purchasing the Offer Alignment Audit (“Audit”) constitutes acceptance of these Terms, the Privacy Policy, and the Refund Policy. If you do not agree, do not purchase.
2) Service Description
Fixed-fee professional service diagnosing offer misalignment and delivering a written action plan and a 30-minute implementation call. Standard turnaround: 5–7 business days after you submit all required inputs.
3) Client Obligations
a) Provide required assets within 7 days of purchase: 10 closed-won and 10 DNC call recordings or equivalent market interviews, links to existing funnel assets, and access necessary to analyze them.
b) Ensure you have rights/consents to share all materials.
c) Attend or watch the implementation call/replay before invoking any satisfaction claim.
d) Respond to clarification requests within 2 business days.
4) Deliverables and Timeline
Deliverables: written audit report and 30-minute call. Delivery windows are estimates; delays caused by your inaction or late inputs extend timelines.
5) Fees, Taxes, Billing
$497 USD collected at checkout via the listed processor. You are responsible for applicable taxes. Chargebacks without prior good-faith resolution breach these Terms.
6) Intellectual Property
a) You own your pre-existing materials.
b) Upon full payment, you receive a perpetual, non-exclusive, worldwide license to use the specific Audit report and recommendations for your internal business.
c) Provider retains all rights to frameworks, methods, templates, and know-how. No resale, redistribution, or public posting of the report or templates without written permission.
7) Confidentiality
Each party will keep the other’s non-public information confidential and use it only to perform or use the services, except as required by law or with consent.
8) Publicity
With your written consent only, Provider may reference anonymized results or a testimonial you approve. No paid review requirement.
9) No Professional Advice
The Audit is business advisory. It is not legal, tax, financial, or medical advice. You remain responsible for compliance and business decisions.
10) Results Disclaimer
No promise of revenue, profit, conversion lift, or specific outcomes. Past results do not guarantee future performance.
11) Rescheduling and Cancellations
Calls may be rescheduled with 24-hour notice. Missed or late arrivals may shorten or forfeit the session at Provider’s discretion.
12) Refunds and Satisfaction
Refunds are governed solely by the Refund Policy in effect on your purchase date.
13) Termination
Provider may terminate for breach or unlawful conduct; you must cure material breaches within 5 days of notice. On termination, you remain liable for amounts owed; sections on IP, confidentiality, disclaimers, and liability survive.
14) Limitation of Liability
To the fullest extent permitted by law, Provider’s aggregate liability is limited to the amount you paid for the Audit. No indirect, incidental, special, consequential, exemplary, or punitive damages.
15) Force Majeure
No liability for delays or failures beyond reasonable control (e.g., outages, platform failures, strikes, disease, war, natural disasters).
16) Governing Law; Venue
Governing law: Province of Ontario and laws of Canada applicable therein (conflict rules excluded). Exclusive venue and jurisdiction: courts located in Toronto, Ontario.
17) Changes
Provider may update these Terms prospectively. Material changes apply to future purchases only; archived versions available on request.
18) Entire Agreement
These Terms, the Privacy Policy, and the Refund Policy are the entire agreement and supersede prior communications regarding the Audit.